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Terms and Conditions

Last Updated: 17 October 2025

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of the Race-AI website and services ("Service") operated by Race-AI ("we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our Service.

2. Nature of Service - Information Only

IMPORTANT DISCLAIMER:

  • Race-AI is an INFORMATION SERVICE ONLY
  • We are NOT a gambling operator or bookmaker
  • We do NOT accept bets of any kind
  • We do NOT facilitate gambling transactions
  • We provide statistical analysis and predictions for INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY

Our Service uses artificial intelligence and data analysis to provide horse racing predictions, tips, and statistical information. This information is provided solely for your reference and should not be considered professional gambling advice.

Any decisions you make based on our information are entirely at your own risk and discretion.

3. No Liability for Gambling Losses

YOU ACKNOWLEDGE AND AGREE THAT:

  • All betting and gambling activities carry inherent financial risk
  • We make NO GUARANTEES regarding the accuracy of our predictions or the success of any betting strategy
  • Past performance does not guarantee future results
  • We are NOT LIABLE for any financial losses you incur from gambling or betting activities
  • You are solely responsible for your gambling decisions and any resulting losses
  • Our statistics and success rates are historical data and do not constitute a promise of future performance

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR INFORMATION FOR GAMBLING PURPOSES.

4. Accuracy and Reliability Disclaimer

While we strive to provide accurate and up-to-date information:

  • We make NO WARRANTIES OR REPRESENTATIONS regarding the accuracy, completeness, or reliability of any information provided
  • Information may contain errors, omissions, or be out of date
  • AI predictions are probabilistic in nature and cannot account for all variables
  • Horse racing outcomes are inherently unpredictable
  • Technical issues, data provider errors, or other factors may affect information quality

Selection Availability:

We do NOT guarantee that selections will be available for every race. Our AI-powered analysis system requires sufficient time and data to generate selections. Selections may be unavailable or incomplete for certain races due to:

  • Insufficient processing time before race start
  • Missing or incomplete race data
  • Technical issues or system maintenance
  • Data provider delays or errors
  • Late race changes or non-runners

While we aim to provide selections for as many races as possible, coverage may vary. No refunds or credits will be issued for races without selections.

5. Age Restrictions and Responsible Gambling

You must be at least 18 years old to use this Service.

We are committed to promoting responsible gambling. If you choose to gamble:

  • Only bet what you can afford to lose
  • Set deposit and loss limits with your gambling operator
  • Never chase losses
  • Take regular breaks
  • Seek help if gambling becomes a problem

UK Gambling Help Resources:

6. Subscription Terms

6.1 Subscription Plans

We offer various subscription tiers with different features and pricing. Current plans and pricing are displayed on our website and may change with notice.

6.2 Free Trial

We may offer free trial periods. To access a free trial, you must provide valid payment details. Unless cancelled before the trial ends, you will be automatically charged for the subscription. Trial charges are non-refundable once the trial period expires. You will be notified via email when you start your trial, including the exact date and time your trial ends and when you will be charged.

6.3 Billing and Payment

  • Subscriptions are billed in advance on a recurring basis (monthly or annually)
  • You authorize us to charge your payment method on each billing cycle
  • All fees are non-refundable except as required by law or stated otherwise
  • We use third-party payment processors and do not store your payment card details
  • You are responsible for keeping your payment information up to date

6.4 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Upon cancellation:

  • You will retain access until the end of your current billing period
  • No refunds will be provided for partial billing periods
  • Your subscription will not auto-renew

7. UK Consumer Rights

Under the UK Consumer Rights Act 2015:

  • Digital content must be of satisfactory quality, fit for purpose, and as described
  • You have the right to a 14-day cooling-off period for distance contracts (subject to exceptions)
  • However, by using our Service during the trial or subscription period, you acknowledge you are requesting immediate performance
  • For digital content fully consumed (e.g., tips already provided), your right to cancel may be limited

If you believe our Service does not meet the required standards, please contact us at our support page.

8. Intellectual Property Rights

All content, data, algorithms, software, branding, and materials provided through our Service are protected by intellectual property laws and are owned by or licensed to Race-AI.

You may NOT:

  • Copy, redistribute, or resell our predictions or data
  • Reverse engineer our AI algorithms or software
  • Use our Service to create a competing service
  • Remove copyright or proprietary notices
  • Share your account credentials with others

9. Account Terms and Security

  • You must provide accurate and complete registration information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities under your account
  • You must notify us immediately of any unauthorized access
  • One account per person; sharing accounts is prohibited
  • We reserve the right to suspend or terminate accounts for Terms violations

10. Prohibited Uses

You agree NOT to:

  • Use the Service for any illegal purpose
  • Attempt to hack, disrupt, or damage our systems
  • Use automated scraping or data collection tools without permission
  • Harass, abuse, or harm other users or our staff
  • Upload viruses, malware, or malicious code
  • Impersonate another person or entity
  • Violate any applicable laws or regulations

11. Data Protection and Privacy

We process your personal data in accordance with UK GDPR and the Data Protection Act 2018. Our Privacy Policy (available at /privacy-policy) explains how we collect, use, and protect your data.

By using our Service, you consent to such processing and warrant that all data you provide is accurate.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY UK LAW:

  • We provide the Service "AS IS" without warranties of any kind
  • We are NOT LIABLE for any indirect, consequential, special, or punitive damages
  • We are NOT LIABLE for gambling losses, lost profits, or lost data
  • Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim
  • Nothing in these Terms excludes liability for death/personal injury caused by negligence, fraud, or other liabilities that cannot be excluded under UK law

13. Service Availability

We aim to provide uninterrupted service but cannot guarantee:

  • The Service will be available at all times (maintenance, updates, technical issues may cause downtime)
  • Information will always be current or error-free
  • Third-party data providers will be available
  • The Service is compatible with all devices or browsers

14. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services (e.g., Betfair, payment processors). We are not responsible for:

  • The content, privacy practices, or terms of third-party services
  • Any losses arising from your use of third-party services
  • The availability or accuracy of third-party data

15. Termination

We reserve the right to suspend or terminate your access to the Service:

  • For violation of these Terms
  • For fraudulent or illegal activity
  • If your payment fails
  • At our sole discretion for any reason with notice

Upon termination, you must cease all use of the Service and any downloaded materials.

16. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last Updated" date
  • Sending email notification for significant changes

Your continued use of the Service after changes constitutes acceptance of the new Terms.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

However, if you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Race-AI regarding the Service and supersede all prior agreements.

20. Contact Information

If you have questions about these Terms, please contact us:

Race-AI

Website: www.race-ai.co.uk

Contact Form: race-ai.co.uk/contact

By using Race-AI, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.